Keymusic

KEYMUSIC IS THANKS TO BECOSOFT AN OILED SELLING MACHINE

ICT. ANYWHERE. ANYTIME

Even international top companies envy us for this software.

Keymusic is the largest retailer of musical instruments and supplies in the Benelux. With some 140 employees, 13 stores and a busy webshop, Keymusic has grown into a well-oiled sales machine. Something that, according to CEO Francky Dedeyne, is largely due to the software package from Becosoft, on which the cash register system, the order processing and online check-out, the stock management and the CRM-program of Keymusic run.

This is – how Francky Says – even thanks to this software that Keymusic is the market leader today. ”It enables us to reduce our costs, optimize our cash flow and improve our customer service.”

OVERVIEW AND CONTROL

Francky: “If you consciously work according to an omni-channel approach – Keymusic wants to be the webshop for musicians, but at the same time also the specialty store in the area – it is not always easy for managers to keep an overview. Becosoft allows me to follow every transaction in the sales process. At any time, wherever I am. Every quotation, order, product review or price adjustment is registered, analyzed and reported in real time.”

“Thanks to the quick balance sheets and reports, I can perfectly match the stock, pricing and staffing levels to the sales figures and redistribute them if necessary. This way we keep our overhead costs and thus our profit margin perfectly under control. At group level, for each individual store and for online sales. “

A CUSTOMER WHO IS SERVED MORE QUICKLY
IS ALSO A CUSTOMER THAT BRINGS US MORE.
BECAUSE FASTER DELIVERY IS PAID FASTER.

A TURBO FOR THE SELLING MACHINE

Francky: “Becosoft’s software system was literally created by entrepreneurs for entrepreneurs. For example, the system contains direct links to search engines with which we can monitor the prices of our competitors. This is essential if you, like Keymusic, advertise a lowest price guarantee.”

The program also generates automatic alerts and impulses that give our sales machine extra turbo power. An automatic notification when we can offer a customer a price reduction. Direct text messaging to the customer when his order is ready for him. Automatic follow-up of quotations, buying behavior and customer reviews. All of these functions that bring us closer to the customer. And a customer who is served faster and more efficiently, is also a customer that brings us more. Because faster delivery is paid faster, which is very healthy for our cash flow! “

“A hyper-efficient sales and CRM follow-up, a considerable saving costs on staff and a lot less operational costs thanks to the automatic stock optimization … As a manager I think it all sounds pretty nice, but I really get excited about the numbers. In our case, these are obvious: the efficiency gains we make with our Becosoft package account is good for 200,000 profit per year. A multiple of what the software costs us. “

THE DIFFERENCE? A MORE THAN HEALTHY CASH FLOW AND 200,000 EUR EXTRA PROFIT PER YEAR.

ACCESSIBLE TOTAL PACKAGE

Francky: “Although the Becosoft package excels towards the user in its simplicity, I have rarely seen a package that meets my manager’s needs in a complete and efficient way. On average, a new storemanager at Keymusic has mastered the programs on his first day. Even though international top companies such as Roland and Yamaha have already honestly announced that they envy us for our software. They do not know how to realize the same return with their expensive paid ERP packages.”

keymusic winkel met ERP van Becosoft
keymusic winkel met ERP van Becosoft


Lexson Brands

LEXSON BRAND TRUSTS ON BECOSOFT FOR OFFLINE AND ONLINE SALES

ICT. ANYWHERE. ANYTIME

Beco Fashion Pro is like a perfect fit

Lexson Brands is an importer and distributor of a long list of highly acclaimed fashion brands in the Benelux. Annebel Buermans: “We sell our clothing to fashion stores in our large showroom in Breda, and recently also on our webshop. We do this with a team of eight employees and a network of agents. They all use the Becosoft software – often without knowing it. “

BECOFASHION PRO FOR THE WHOLE SALES DEVICE

Annebel: “We got to know Becosoft through our Belgian logistics partner. They were already using the software and advised us to join. That was not evident, of course: you have certain customs and habits as an organization. Throwing it overboard in exchange for a new software is always drastic. But we have not complained about that switch for a second. “

Anne: “We use Beco Fashion Pro for our entire purchase and sales process: stocks, orders, invoices, … That is very useful: we never have to leave the software to register actions or retrieve information. In addition, all data is automatically loaded into the different modules: no duplication or retyping. That saves a lot of time and a lot of Excel files. And a lot of mistakes. “

PERSONAL SERVICE

Anne: “What really amazes me most is the simplicity of the program. After the installation we just started, without real training. The manual is extensive and clear, and furthermore the software just points out itself. Even if temporary employees are working here at busy times, extra explanations are unnecessary. You just get it right away. “

Annebel: “Of course that does not mean that we never have contact with the people of Becosoft. Occasionally we wonder if the program could not have an extra functionality. We usually ask that by mail and occasionally by telephone. Usually the answer is that the software has that function – and that we did not know it yet. But occasionally a question from us leads to some extra development and a new feature. Or if it’s not immediately on the agenda, to a work-around. We like that approach: even if our question can not really be answered, we are offered a solution. “

Anne: “Every time we hang out with Becosoft, we notice the personal approach. We always end up with the same people: Kristof, David and Michaël. They know our installation well and do not need background information when we call. They can therefore immediately think about a solution. That way we always get the feeling that we are the only customer, while we know very well that it is very busy at the office at Becosoft. We are quite sensitive for that type of service. “

OFFLINE AND ONLINE

Annebel: “Actually, as a fashion company, you want to be as busy as possible with your software. That is an instrument of use that you expect to work properly. And that it is what you would like it to be possible. And I can imagine that these needs vary in different sectors. For example, we notice that the package contains a lot of typical tricks for fashion companies, such as a division of the CRM per supplier and per brand. Very useful. “

Anne: “Recently our B2B webshop went live. It is fully integrated with the Becosoft platform. Our customers can now log in and place their order online. We will then automatically receive useful overview lists. No more manual hassle with excellences and homemade lists. “

Annebel: “The webshop also works perfectly together with the Label54 system, one of our fashion partners. Their photos and price information is simply uploaded in the shop. Furthermore, our customers love to use the live chat function to ask questions. Ideal, because they stay on the site instead of clicking away to the competition. “